VOICE

newvoiceData is taking over the world, but we believe true communication isn’t digital. We are social beings that require and desire human interaction. It’s that interaction that solves issues and leads to innovation.

Consumers are more aware, more informed, more connected and more social — seventy-seven percent of your customers are still picking up the phone to have their questions answered and their needs met. Our priority is to deliver a phone system that allows you to meet your customers where they’re at.

In today’s world, an unreliable voice system is detrimental to your business. That’s why we collaborate with Avaya to deliver products that expand your opportunities to stay connected with your employees and customers — on any device, anywhere.

When it comes to your communication plan, there should be no boundaries.

“Western Bank made a very good choice with TLX as our phone system provider. Together we implemented a four-site voice over IP (VoIP) network to utilize features such as shared voicemail, shared receptionist, extension dial and hunt groups across our multiple locations. TLX installed both the voice and data network, took care of everything with phone and data providers and trained all of our users, so implementation was easy. As a maintenance customer, we rely on TLX for immediate support, automatic patches, updates and upgrades to the latest software and features. TLX is a partner for the long-term, and we recommend them for any business.”

Phil Chapman, Assistant Vice President

Western Bank 

Voice Capabilities

VoIP and traditional platforms
Conferencing, recording and voicemail to email
Contact center
Any device, anywhere

 

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